> ## Documentation Index > Fetch the complete documentation index at: https://help.gorelo.io/llms.txt > Use this file to discover all available pages before exploring further. # Gets a ticket approval > Gets a single approval on a ticket, with its approvers. This is where approval status lives — the conversations list stays lean and does not carry it. `Status` is worked out from the approvers: Denied as soon as anyone denies, Approved once everyone approves, Pending otherwise. ## OpenAPI ````yaml /api-reference/openapi.json get /v1/tickets/{ticketId}/approvals/{approvalId} openapi: 3.0.4 info: title: Public API description: Gorelo Public API documentation. version: 1.0.0 servers: - url: https://api.usw.gorelo.io description: US - url: https://api.aue.gorelo.io description: Australia security: - ApiKeyAuth: [] tags: - name: Attachments description: "Uploading a file, for anything that can carry one. One endpoint rather than one per record\r\ntype, because the upload itself is identical - only the record it is checked against differs." - name: Alerts description: Alerts management operations - name: Assets description: Assets management operations - name: Billing description: Billing management operations - name: Tickets description: Tickets management operations - name: Clients description: Clients management operations - name: Contacts description: Contacts management operations - name: Deletions description: Deletions management operations - name: Documents description: Documents management operations - name: Forms description: Forms management operations - name: Organization description: Organization management operations - name: Projects description: Projects management operations paths: /v1/tickets/{ticketId}/approvals/{approvalId}: get: tags: - Tickets summary: Gets a ticket approval description: >- Gets a single approval on a ticket, with its approvers. This is where approval status lives — the conversations list stays lean and does not carry it. `Status` is worked out from the approvers: Denied as soon as anyone denies, Approved once everyone approves, Pending otherwise. operationId: get_v1_tickets_ticketId_approvals_approvalId parameters: - name: ticketId in: path description: Ticket identifier. required: true schema: type: string format: uuid - name: approvalId in: path description: Approval identifier, from the conversations endpoint. required: true schema: type: string format: uuid responses: '200': description: OK content: text/plain: schema: $ref: '#/components/schemas/ApprovalDetailModelBaseResponse' application/json: schema: $ref: '#/components/schemas/ApprovalDetailModelBaseResponse' text/json: schema: $ref: '#/components/schemas/ApprovalDetailModelBaseResponse' '400': description: Bad Request content: text/plain: schema: $ref: '#/components/schemas/ObjectBaseResponse' application/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' text/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' '401': description: Unauthorized content: text/plain: schema: $ref: '#/components/schemas/ObjectBaseResponse' application/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' text/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' '404': description: Not Found content: text/plain: schema: $ref: '#/components/schemas/ObjectBaseResponse' application/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' text/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' '500': description: Internal Server Error content: text/plain: schema: $ref: '#/components/schemas/ObjectBaseResponse' application/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' text/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' components: schemas: ApprovalDetailModelBaseResponse: type: object properties: StatusCode: $ref: '#/components/schemas/HttpStatusCode' IsSuccess: type: boolean Data: $ref: '#/components/schemas/ApprovalDetailModel' DataContext: type: object additionalProperties: false nullable: true example: null Notifications: type: array items: $ref: '#/components/schemas/Error' additionalProperties: false ObjectBaseResponse: type: object properties: StatusCode: $ref: '#/components/schemas/HttpStatusCode' IsSuccess: type: boolean Data: nullable: true DataContext: $ref: '#/components/schemas/ErrorDataContext' Notifications: type: array items: $ref: '#/components/schemas/Error' additionalProperties: false HttpStatusCode: enum: - 100 - 101 - 102 - 103 - 200 - 201 - 202 - 203 - 204 - 205 - 206 - 207 - 208 - 226 - 300 - 301 - 302 - 303 - 304 - 305 - 306 - 307 - 308 - 400 - 401 - 402 - 403 - 404 - 405 - 406 - 407 - 408 - 409 - 410 - 411 - 412 - 413 - 414 - 415 - 416 - 417 - 421 - 422 - 423 - 424 - 426 - 428 - 429 - 431 - 451 - 500 - 501 - 502 - 503 - 504 - 505 - 506 - 507 - 508 - 510 - 511 type: integer format: int32 ApprovalDetailModel: type: object properties: Id: type: string description: >- Approval identifier, as a string. Matches the `Id` from the conversations list. Type: $ref: '#/components/schemas/CodeModel' Name: type: string description: Short label for the approval. Status: $ref: '#/components/schemas/CodeModel' Approvers: type: array items: $ref: '#/components/schemas/ApproverModel' description: One row per person who must approve. CreatedOn: type: string description: Creation timestamp (UTC). format: date-time additionalProperties: false description: "Full details of one approval on a ticket — this is where approval status lives, the\r\nconversations list being deliberately lean. Attachments belong to the approval's comments\r\nrather than to the approval itself, so there is no attachments field here. Timestamps are UTC." Error: type: object properties: Code: pattern: ^[0-9]{6}$ type: string description: 6-digit MMTTNN error code. See the Public API error-code registry. example: '070101' Message: type: string PropertyName: type: string nullable: true ActionHint: type: string nullable: true DocUrl: type: string nullable: true additionalProperties: false ErrorDataContext: type: object properties: TraceId: type: string description: Request correlation id. Quote this when reporting a problem. nullable: true additionalProperties: false description: "The `DataContext` of an error response: carries the correlation id for the failed\r\nrequest." CodeModel: type: object properties: Id: type: integer description: >- Numeric identifier of the coded value (e.g. status, priority, type, or source id). format: int64 example: 1 Name: type: string description: Display name of the coded value. additionalProperties: false description: >- A coded value, such as a status, priority, type or source, as an id and a display name. ApproverModel: type: object properties: ContactId: type: integer description: Identifier of the contact asked to approve. format: int64 Status: $ref: '#/components/schemas/CodeModel' additionalProperties: false description: "One person's response on an approval.\r\n \r\nThere is deliberately no response timestamp here. The approver document carries a\r\n`submittedAt`, but it is written once when the approver is created and is never\r\nrewritten when they answer — every decided approver observed on Dev carried a\r\n`submittedAt` within 130ms of its approval's creation. Exposing it would publish a\r\ncreation time under a name that promises a response time." securitySchemes: ApiKeyAuth: type: apiKey description: >- Your Gorelo API key. See [Generate API key](/generate-api-key). If your data is hosted in Australia, click the base URL at the top of this page and select `https://api.aue.gorelo.io`. name: X-API-Key in: header ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.