> ## Documentation Index > Fetch the complete documentation index at: https://help.gorelo.io/llms.txt > Use this file to discover all available pages before exploring further. # Lists ticket conversations > Lists the conversations on a ticket. Public and Private are the ticket's main thread and come back with a null `Id`; Side Conversation and Approval carry a real `Id` that can be passed to the comments endpoint as `conversationId`. Type-specific details live on each type's own detail endpoint, so every row has the same lean shape. ## OpenAPI ````yaml /api-reference/openapi.json get /v1/tickets/{ticketId}/conversations openapi: 3.0.4 info: title: Public API description: Gorelo Public API documentation. version: 1.0.0 servers: - url: https://api.usw.gorelo.io description: US - url: https://api.aue.gorelo.io description: Australia security: - ApiKeyAuth: [] tags: - name: Attachments description: "Uploading a file, for anything that can carry one. One endpoint rather than one per record\r\ntype, because the upload itself is identical - only the record it is checked against differs." - name: Alerts description: Alerts management operations - name: Assets description: Assets management operations - name: Billing description: Billing management operations - name: Tickets description: Tickets management operations - name: Clients description: Clients management operations - name: Contacts description: Contacts management operations - name: Deletions description: Deletions management operations - name: Documents description: Documents management operations - name: Forms description: Forms management operations - name: Organization description: Organization management operations - name: Projects description: Projects management operations paths: /v1/tickets/{ticketId}/conversations: get: tags: - Tickets summary: Lists ticket conversations description: >- Lists the conversations on a ticket. Public and Private are the ticket's main thread and come back with a null `Id`; Side Conversation and Approval carry a real `Id` that can be passed to the comments endpoint as `conversationId`. Type-specific details live on each type's own detail endpoint, so every row has the same lean shape. operationId: get_v1_tickets_ticketId_conversations parameters: - name: ticketId in: path description: Ticket identifier. required: true schema: type: string format: uuid responses: '200': description: OK content: text/plain: schema: $ref: '#/components/schemas/ConversationListItemModelListBaseResponse' application/json: schema: $ref: '#/components/schemas/ConversationListItemModelListBaseResponse' text/json: schema: $ref: '#/components/schemas/ConversationListItemModelListBaseResponse' '400': description: Bad Request content: text/plain: schema: $ref: '#/components/schemas/ObjectBaseResponse' application/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' text/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' '401': description: Unauthorized content: text/plain: schema: $ref: '#/components/schemas/ObjectBaseResponse' application/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' text/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' '500': description: Internal Server Error content: text/plain: schema: $ref: '#/components/schemas/ObjectBaseResponse' application/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' text/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' components: schemas: ConversationListItemModelListBaseResponse: type: object properties: StatusCode: $ref: '#/components/schemas/HttpStatusCode' IsSuccess: type: boolean Data: type: array items: $ref: '#/components/schemas/ConversationListItemModel' nullable: true DataContext: type: object additionalProperties: false nullable: true example: null Notifications: type: array items: $ref: '#/components/schemas/Error' additionalProperties: false ObjectBaseResponse: type: object properties: StatusCode: $ref: '#/components/schemas/HttpStatusCode' IsSuccess: type: boolean Data: nullable: true DataContext: $ref: '#/components/schemas/ErrorDataContext' Notifications: type: array items: $ref: '#/components/schemas/Error' additionalProperties: false HttpStatusCode: enum: - 100 - 101 - 102 - 103 - 200 - 201 - 202 - 203 - 204 - 205 - 206 - 207 - 208 - 226 - 300 - 301 - 302 - 303 - 304 - 305 - 306 - 307 - 308 - 400 - 401 - 402 - 403 - 404 - 405 - 406 - 407 - 408 - 409 - 410 - 411 - 412 - 413 - 414 - 415 - 416 - 417 - 421 - 422 - 423 - 424 - 426 - 428 - 429 - 431 - 451 - 500 - 501 - 502 - 503 - 504 - 505 - 506 - 507 - 508 - 510 - 511 type: integer format: int32 ConversationListItemModel: type: object properties: Id: type: string description: "Conversation identifier, as a string. Null for the Public and Private rows, which are\r\nthe ticket's main thread and have no id to drill into." nullable: true Type: $ref: '#/components/schemas/CodeModel' Name: type: string description: Short label for the conversation. Email: type: string description: "Address this conversation is directed to — the ticket's contact for Public, the side\r\nconversation's own address, the first approver for Approval. Null for Private, which is\r\nnever emailed." nullable: true CcEmails: type: array items: type: string description: "Addresses copied on this conversation — the ticket's CC contacts for Public, the side\r\nconversation's CC list. Empty for Private and Approval, neither of which copies anyone." CreatedOn: type: string description: Creation timestamp (UTC). format: date-time additionalProperties: false description: "A conversation on a ticket. Deliberately lean and identical in shape for every conversation\r\ntype — type-specific details (approvers, side-conversation email) live on that type's own\r\ndetail endpoint. Timestamps are UTC." Error: type: object properties: Code: pattern: ^[0-9]{6}$ type: string description: 6-digit MMTTNN error code. See the Public API error-code registry. example: '070101' Message: type: string PropertyName: type: string nullable: true ActionHint: type: string nullable: true DocUrl: type: string nullable: true additionalProperties: false ErrorDataContext: type: object properties: TraceId: type: string description: Request correlation id. Quote this when reporting a problem. nullable: true additionalProperties: false description: "The `DataContext` of an error response: carries the correlation id for the failed\r\nrequest." CodeModel: type: object properties: Id: type: integer description: >- Numeric identifier of the coded value (e.g. status, priority, type, or source id). format: int64 example: 1 Name: type: string description: Display name of the coded value. additionalProperties: false description: >- A coded value, such as a status, priority, type or source, as an id and a display name. securitySchemes: ApiKeyAuth: type: apiKey description: >- Your Gorelo API key. See [Generate API key](/generate-api-key). If your data is hosted in Australia, click the base URL at the top of this page and select `https://api.aue.gorelo.io`. name: X-API-Key in: header ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.