> ## Documentation Index > Fetch the complete documentation index at: https://help.gorelo.io/llms.txt > Use this file to discover all available pages before exploring further. # Gets a ticket comment > Gets a single comment on a ticket. Same shape as a comments-list item except that the full `BodyHtml` is always included, so there is no `BodyTruncated` field. ## OpenAPI ````yaml /api-reference/openapi.json get /v1/tickets/{ticketId}/comments/{commentId} openapi: 3.0.4 info: title: Public API description: Gorelo Public API documentation. version: 1.0.0 servers: - url: https://api.usw.gorelo.io description: US - url: https://api.aue.gorelo.io description: Australia security: - ApiKeyAuth: [] tags: - name: Attachments description: "Uploading a file, for anything that can carry one. One endpoint rather than one per record\r\ntype, because the upload itself is identical - only the record it is checked against differs." - name: Alerts description: Alerts management operations - name: Assets description: Assets management operations - name: Billing description: Billing management operations - name: Tickets description: Tickets management operations - name: Clients description: Clients management operations - name: Contacts description: Contacts management operations - name: Deletions description: Deletions management operations - name: Documents description: Documents management operations - name: Forms description: Forms management operations - name: Organization description: Organization management operations - name: Projects description: Projects management operations paths: /v1/tickets/{ticketId}/comments/{commentId}: get: tags: - Tickets summary: Gets a ticket comment description: >- Gets a single comment on a ticket. Same shape as a comments-list item except that the full `BodyHtml` is always included, so there is no `BodyTruncated` field. operationId: get_v1_tickets_ticketId_comments_commentId parameters: - name: ticketId in: path description: Ticket identifier. required: true schema: type: string format: uuid - name: commentId in: path description: Comment identifier. required: true schema: type: string format: uuid responses: '200': description: OK content: text/plain: schema: $ref: '#/components/schemas/CommentModelBaseResponse' application/json: schema: $ref: '#/components/schemas/CommentModelBaseResponse' text/json: schema: $ref: '#/components/schemas/CommentModelBaseResponse' '400': description: Bad Request content: text/plain: schema: $ref: '#/components/schemas/ObjectBaseResponse' application/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' text/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' '401': description: Unauthorized content: text/plain: schema: $ref: '#/components/schemas/ObjectBaseResponse' application/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' text/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' '404': description: Not Found content: text/plain: schema: $ref: '#/components/schemas/ObjectBaseResponse' application/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' text/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' '500': description: Internal Server Error content: text/plain: schema: $ref: '#/components/schemas/ObjectBaseResponse' application/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' text/json: schema: $ref: '#/components/schemas/ObjectBaseResponse' components: schemas: CommentModelBaseResponse: type: object properties: StatusCode: $ref: '#/components/schemas/HttpStatusCode' IsSuccess: type: boolean Data: $ref: '#/components/schemas/CommentModel' DataContext: type: object additionalProperties: false nullable: true example: null Notifications: type: array items: $ref: '#/components/schemas/Error' additionalProperties: false ObjectBaseResponse: type: object properties: StatusCode: $ref: '#/components/schemas/HttpStatusCode' IsSuccess: type: boolean Data: nullable: true DataContext: $ref: '#/components/schemas/ErrorDataContext' Notifications: type: array items: $ref: '#/components/schemas/Error' additionalProperties: false HttpStatusCode: enum: - 100 - 101 - 102 - 103 - 200 - 201 - 202 - 203 - 204 - 205 - 206 - 207 - 208 - 226 - 300 - 301 - 302 - 303 - 304 - 305 - 306 - 307 - 308 - 400 - 401 - 402 - 403 - 404 - 405 - 406 - 407 - 408 - 409 - 410 - 411 - 412 - 413 - 414 - 415 - 416 - 417 - 421 - 422 - 423 - 424 - 426 - 428 - 429 - 431 - 451 - 500 - 501 - 502 - 503 - 504 - 505 - 506 - 507 - 508 - 510 - 511 type: integer format: int32 CommentModel: type: object properties: Id: type: string description: Comment identifier. format: uuid ConversationId: type: string description: "Identifier of the conversation this comment belongs to, as a string. Null for public and\r\nprivate comments, which are the ticket's main thread rather than a separate conversation." nullable: true ConversationType: $ref: '#/components/schemas/CodeModel' Source: $ref: '#/components/schemas/CodeModel' BodyHtml: type: string description: Comment body as HTML. nullable: true BodyText: type: string description: "Comment body without HTML — the markdown stored alongside it. Comments written before\r\nthat was stored fall back to the HTML with its tags removed." Author: $ref: '#/components/schemas/CommentAuthorModel' EmailInfo: $ref: '#/components/schemas/CommentEmailInfoModel' Attachments: type: array items: $ref: '#/components/schemas/CommentAttachmentModel' description: Files attached to the comment. SentimentScore: type: number description: >- Customer sentiment scored on incoming comments; null when not scored. format: double nullable: true Reactions: type: array items: $ref: '#/components/schemas/CommentReactionModel' description: Reactions left on the comment. CreatedOn: type: string description: Creation timestamp (UTC). format: date-time UpdatedOn: type: string description: Last-updated timestamp (UTC). format: date-time nullable: true additionalProperties: false description: A comment on a ticket. Timestamps are UTC. Error: type: object properties: Code: pattern: ^[0-9]{6}$ type: string description: 6-digit MMTTNN error code. See the Public API error-code registry. example: '070101' Message: type: string PropertyName: type: string nullable: true ActionHint: type: string nullable: true DocUrl: type: string nullable: true additionalProperties: false ErrorDataContext: type: object properties: TraceId: type: string description: Request correlation id. Quote this when reporting a problem. nullable: true additionalProperties: false description: "The `DataContext` of an error response: carries the correlation id for the failed\r\nrequest." CodeModel: type: object properties: Id: type: integer description: >- Numeric identifier of the coded value (e.g. status, priority, type, or source id). format: int64 example: 1 Name: type: string description: Display name of the coded value. additionalProperties: false description: >- A coded value, such as a status, priority, type or source, as an id and a display name. CommentAuthorModel: type: object properties: Type: type: string description: One of `User`, `Contact`, `Automation`, `AI Agent`, `API`. Id: type: integer description: "Identifier of the author. Null for authors that have no numeric id of their own -\r\nAI agents, automations, and comments created through the public API." format: int64 nullable: true Name: type: string description: Display name of the author. Email: type: string description: Email address of the author, where we have it. nullable: true additionalProperties: false description: Who wrote a comment. CommentEmailInfoModel: type: object properties: Status: $ref: '#/components/schemas/CodeModel' ErrorDetail: type: string description: Reason the send failed; null unless `Status` is `Failed`. nullable: true additionalProperties: false description: "Delivery state of this comment's email. Recipients are not here: they belong to the\r\nconversation, not to one comment, and are served by the conversations endpoint." CommentAttachmentModel: type: object properties: Name: type: string description: File name. Url: type: string description: Temporary secure download link. Expires. additionalProperties: false description: A file attached to a comment, and what the upload endpoint returns. CommentReactionModel: type: object properties: UserId: type: integer description: Identifier of the user who reacted. format: int64 ReactionId: type: integer description: Identifier of the reaction. format: int32 additionalProperties: false description: A reaction left on a comment. securitySchemes: ApiKeyAuth: type: apiKey description: >- Your Gorelo API key. See [Generate API key](/generate-api-key). If your data is hosted in Australia, click the base URL at the top of this page and select `https://api.aue.gorelo.io`. name: X-API-Key in: header ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.