> ## Documentation Index
> Fetch the complete documentation index at: https://help.gorelo.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Schedule tickets creation

> Schedule tickets in Gorelo to be created automatically on a daily, weekly, or monthly cadence with preset titles, groups, actions, and client assignments.

1. Navigate to Settings —> Automation —> [**Scheduled Tickets**](https://app.gorelo.io/Admin/admin-settings#automation#scheduledtickets)
2. Click ‘**+Automation Rule**’ in the top-right
3. Enter the details you want on the resulting ticket:
   * **Title**: this will be the title of the ticket
   * **Group**: this will be the default assigned group and govern visibility/permissions
   * **Description**: this will appear as a private comment on the ticket (optional)
   * **Actions**: these are additional actions such as assigning users, checklists, tags and more (optional)
   * **Client Selection**: this allows you to select which clients the ticket will be automatically created for
   * **Schedule**: this sets the cadence of either daily, weekly or monthly

<Frame>
  <img src="https://mintcdn.com/gorelo/RTPfrC_BkHseuIgu/images/image-61.png?fit=max&auto=format&n=RTPfrC_BkHseuIgu&q=85&s=1ab653f1109fcc7a563bfd2ff01000f7" alt="Image" width="777" height="801" data-path="images/image-61.png" />
</Frame>

<Tip>
  Tips!

  * Run Time is based on the organization Time Zone

    Settings → General → [**Organization**](https://app.gorelo.io/Admin/admin-settings#general#organization)→ Business Hours
</Tip>