> ## Documentation Index
> Fetch the complete documentation index at: https://help.gorelo.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a ticket from an alert

> Convert a Gorelo alert into a ticket from the Alerts list so technicians can investigate the issue, track resolution, and bill any associated work.

1. Navigate to the [**Alerts List**](https://app.gorelo.io/Alert/alerts) from the main menu.
2. In the Everything view, you should see the newly generated alert with the following details (but a different asset name):
   <Frame>
     <img src="https://mintcdn.com/gorelo/RfhuQdZkx7_xlt17/images/image-16.png?fit=max&auto=format&n=RfhuQdZkx7_xlt17&q=85&s=85e4e1bbe62750908a4d54147950554c" alt="Image" width="381" height="99" data-path="images/image-16.png" />
   </Frame>
   ([**Generate a test alert**](/generate-a-test-alert) if you do not see anything).
3. Click the **Create Ticket** button on the far right:
   <Frame>
     <img src="https://mintcdn.com/gorelo/RfhuQdZkx7_xlt17/images/image-17.png?fit=max&auto=format&n=RfhuQdZkx7_xlt17&q=85&s=0dc82852bd46f53fcc6762aab5580710" alt="Image" width="1209" height="99" data-path="images/image-17.png" />
   </Frame>
4. Fill in the appropriate details and click **Create**.