# Gorelo Documentation ## Docs - [1Password integration overview](https://help.gorelo.io/1-password-integration-overview.md) - [Add a Pay Now button](https://help.gorelo.io/add-a-pay-now-button.md) - [How alerts work](https://help.gorelo.io/alerts-overview.md): Monitor important events or issues. - [Other ways to deploy the Gorelo agent](https://help.gorelo.io/alternatives-to-deploy-the-gorelo-agent.md) - [Antivirus tab shows old entries](https://help.gorelo.io/antivirus-tab-shows-old-entries.md): How to clear old entries from the Antivirus tab - [API overview](https://help.gorelo.io/api-overview.md) - [Approve and invoice](https://help.gorelo.io/approve-and-invoice.md) - [Assign a contact to a client](https://help.gorelo.io/assign-contact-to-client.md): Automatically associate inbound emails that generate tickets. - [Schedule tickets creation](https://help.gorelo.io/automated-ticket-schedule.md): Schedule tickets to automatically be created on a daily, weekly or monthly cadence. - [Automate tags on tickets](https://help.gorelo.io/automated-ticket-tags.md) - [Automatically assign a ticket type](https://help.gorelo.io/automated-ticket-types.md) - [Contracts overview](https://help.gorelo.io/contracts-overview.md) - [Could not create SSL/TLS secure channel](https://help.gorelo.io/could-not-create-ssl-tls-secure-channel.md) - [Create a separate conversation on the same ticket](https://help.gorelo.io/create-a-new-thread.md): Learn how to create a new conversation thread on the same ticket with Third-Party Conversations in Gorelo. Keep all related discussions organized and accessible. - [Create an approval workflow](https://help.gorelo.io/create-an-approval-workflow.md) - [Create an uptime check](https://help.gorelo.io/create-an-uptime-check.md) - [Create an expiration rule for tickets](https://help.gorelo.io/create-expiration-rule.md): Generate alerts based on expiration dates throughout Gorelo. - [Create a form](https://help.gorelo.io/create-form.md) - [Create a structured document](https://help.gorelo.io/create-structured-document.md): Create a document that generates entries. - [Automatically solve and close](https://help.gorelo.io/create-ticket-shortcut.md): Use ticket shortcuts to automatically solve and close tickets. - [Create a ticket from an alert](https://help.gorelo.io/create-tickets-from-alert.md) - [Create an unstructured document](https://help.gorelo.io/create-unstructured-document.md): Create a free flowing document. - [Send emails from your custom domain](https://help.gorelo.io/custom-domain.md): Attach your custom domain to send emails. - [Deploy the Gorelo Agent](https://help.gorelo.io/deploy-gorelo-agent.md) - [Deploy a policy on all assets](https://help.gorelo.io/deploy-policy-on-all-assets.md) - [Dismiss alerts](https://help.gorelo.io/dismiss-alerts.md): Dismiss alerts to clear them from the list and stop receiving notifications for a particular occurrence. - [Display an icon in the Windows system tray](https://help.gorelo.io/display-an-icon-in-the-windows-system-tray.md) - [What are documents](https://help.gorelo.io/documents-overview.md): Learn the two types of documents you can create with Gorelo. - [How emails work in Gorelo](https://help.gorelo.io/email-overview.md): Email Deliverability with Gorelo. - [Example Prompt to Generate a Script with AI](https://help.gorelo.io/example-prompt-to-generate-a-script-with-ai.md) - [Integrate with existing remote access tools](https://help.gorelo.io/existing-remote-access-tools.md) - [Filter data with Views and Client Focus](https://help.gorelo.io/filter-data-with-views-and-client-focus.md): Use Views and Client Focus to filter your data across Gorelo. - [Filter spam](https://help.gorelo.io/filter-spam.md) - [What are forms](https://help.gorelo.io/forms-overview.md): Gather feedback from your clients and users with forms in Gorelo. Forms are documents in Gorelo that can be used to capture information from end-users — think hardware requests, user lifecycle, client information etc. - [Generate a test alert](https://help.gorelo.io/generate-a-test-alert.md) - [Generate API key](https://help.gorelo.io/generate-api-key.md) - [Generate a form link](https://help.gorelo.io/generate-form-link.md) - [Generate and rephrase replies](https://help.gorelo.io/generate-replies-rephrase.md): Create your own custom prompts to either generate replies or rephrase text. - [Overview](https://help.gorelo.io/get-paid.md): Invoices, products and services you can bill with Gorelo Billing. - [GoreloAction CLI (via PowerShell)](https://help.gorelo.io/gorelo-action-cli.md) - [Gorelo Agent won't install](https://help.gorelo.io/gorelo-agent-wont-install.md) - [Gorelo Connect shows a black screen on Windows (tech side)](https://help.gorelo.io/gorelo-connect-shows-a-black-screen-on-windows-tech-side.md) - [Group assets with tags](https://help.gorelo.io/group-assets-with-tags.md) - [Guides Overview](https://help.gorelo.io/guides-overview.md) - [How billing works](https://help.gorelo.io/how-billing-works.md): Understand how Gorelo Billing turns time, products, and usage into invoices you can review, approve, and send. - [How hourly rates work](https://help.gorelo.io/how-hourly-rates-work.md) - [Huntress](https://help.gorelo.io/huntress.md) - [Install Gorelo Connect (Remote Control)](https://help.gorelo.io/install-gorelo-connect.md): Install the remote control tool that allows you to connect to assets directly from the Gorelo platform. This article covers how to install Gorelo Connect on your assets. - [Install Slide Agent for backups](https://help.gorelo.io/install-slide-agent-for-backups.md) - [Install the Gorelo Connect Plugin](https://help.gorelo.io/install-the-gorelo-connect-plugin.md) - [Install software via custom client fields](https://help.gorelo.io/install-via-custom-fields.md) - [Integrate with 1Password](https://help.gorelo.io/integrate-1-password.md) - [Overview](https://help.gorelo.io/integrations-overview.md): Integrate Gorelo with your favorite tools to automate your workflows and get more done. - [Keyboard Shortcuts](https://help.gorelo.io/keyboard-shortcuts.md) - [Malwarebytes ThreatDown blocks Gorelo Connect](https://help.gorelo.io/malwarebytes-threat-down-blocks-gorelo-connect.md) - [Microsoft 365 (CIPP)](https://help.gorelo.io/microsoft-365-cipp.md) - [Mystery assets](https://help.gorelo.io/mystery-assets.md) - [Automatically assign a ticket based on events and time](https://help.gorelo.io/notify-based-on-time-events.md): Create automation rules to trigger based on certain events and time. - [Outlook Calendar](https://help.gorelo.io/outlook-calendar.md) - [Partially invoice with Prorate Items](https://help.gorelo.io/partially-invoice-with-prorate-items.md) - [Pax8](https://help.gorelo.io/pax8.md) - [Perform automatic updates with Windows Patch Management plugin](https://help.gorelo.io/perform-automatic-updates-with-windows-patch-management-plugin.md) - [Publish a form](https://help.gorelo.io/publish-form.md): Publish a form to the Client Portal. - [QuickBooks Online](https://help.gorelo.io/quick-books-online.md) - [Quickstart](https://help.gorelo.io/quickstart.md): Get started with Gorelo in a few steps. - [Overview](https://help.gorelo.io/remote-management-overview.md): An overview of Gorelo's remote management features, including the Gorelo Agent and Gorelo Connect. - [Revoke API key](https://help.gorelo.io/revoke-api-key.md) - [Rotate local admin passwords](https://help.gorelo.io/rotate-local-admin-passwords.md) - [ScreenConnect](https://help.gorelo.io/screen-connect.md) - [Overview](https://help.gorelo.io/sd-overview.md): Get a quick overview of all the tools Gorelo provides to manage your IT operations, collaborate with your team and clients, and automate your workflows with AI. - [Search](https://help.gorelo.io/search.md) - [Get a sentiment analysis from a ticket](https://help.gorelo.io/sentiment-analysis.md): Automatically score the emotional tone of a ticket evolution. - [Set a labor rate](https://help.gorelo.io/set-a-labor-rate.md) - [Set up notifications](https://help.gorelo.io/set-up-notifications.md) - [Slide](https://help.gorelo.io/slide.md) - [Sort tickets with Tickets Types](https://help.gorelo.io/sort-with-tickets-types.md): How to use Ticket Types in Gorelo to sort tickets. - [Dissociate contacts from a domain](https://help.gorelo.io/stip-contacts-from-a-domain.md) - [Summarize a ticket with AI](https://help.gorelo.io/summarize-ticket.md): Catch up on long threads without scrolling. - [Use Swagger UI](https://help.gorelo.io/swagger-ui.md) - [How tickets work](https://help.gorelo.io/tickets.md): Track your work and manage client requests with tickets in Gorelo. Learn about ticket anatomy, statuses, and how to use them. - [Use checklists to track your work](https://help.gorelo.io/track-and-assign-work.md): Checklists are optional tools to track your work and keep it consistent. - [Track unbilled items with Dynamic Quantities](https://help.gorelo.io/track-unbilled-items-with-dynamic-quantities.md) - [Troubleshooting](https://help.gorelo.io/troubleshooting-tickets.md): Troubleshooting common issues with Gorelo tickets - [Uninstall the Gorelo Agent](https://help.gorelo.io/uninstall-gorelo-agent.md) - [Uninstall Gorelo Connect](https://help.gorelo.io/uninstall-gorelo-connect.md) - [Use variables at runtime](https://help.gorelo.io/use-variables-at-runtime.md) - [Tags](https://help.gorelo.io/what-are-tags.md) - [What's Gorelo](https://help.gorelo.io/what-is-gorelo.md): Learn Gorelo key features for Remote Management, Billing and Ticketing. - [What Is Gorelo Connect](https://help.gorelo.io/what-is-gorelo-connect.md) - [Create a Windows 11 compatible assets list](https://help.gorelo.io/windows-11.md) - [Write and test a script](https://help.gorelo.io/write-and-test-a-script.md) - [Write to a custom asset field](https://help.gorelo.io/write-to-a-custom-asset.md) - [Xero](https://help.gorelo.io/xero.md) ## OpenAPI Specs - [openapi](https://help.gorelo.io/api-reference/openapi.json)