> ## Documentation Index
> Fetch the complete documentation index at: https://help.gorelo.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Set a labor rate

> Configure labor rates in Gorelo by setting a base hourly rate for each Billing Role and a multiplier for each Work Type to bill accurately for every ticket.

Configure labor rates based on the billing role and the type of work you're invoicing.

<Tabs>
  <Tab title="Billing role">
    <Steps>
      <Step title="Navigate to Settings > Billing > Labor Rates." />

      <Step title="Click ‘+Billing Role’ up the top right or edit an existing one." />

      <Step title="Enter the details:">
        * **Billing Role**: The name of the billing role, e.g., Technician
        * **Hourly Rate**: The ‘per hour’ rate, e.g., 100
        * **COA Code**: Select the COA (Chart of Accounts) code that will sync to invoices in Xero/QBO, e.g., 4200 (Labor). If nothing is selected, your default COA from the Xero/QBO integration will be used.
      </Step>

      <Step title="Click Save/Update." />
    </Steps>
  </Tab>

  <Tab title="Work type">
    <Steps>
      <Step title="Navigate to Settings > Billing > Labor Rates.">
        Click ‘**+Work Type**’ up the top-right or edit an existing one.
      </Step>

      <Step title="Enter the details:">
        * **Work Type**: The name of the work type (for example, "Remote Support").
        * **Hourly Multiplier**: The multiplier applied to the Billing Role.
        * **Billable**: Select the Billable status.
        * **COA Code**: Select the COA (Chart of Accounts) code that will sync to invoices in Xero/QBO, e.g., 4800 (Projects). If nothing is selected, the Billing Role COA will be used.
      </Step>

      <Step title="Click Save/Update." />
    </Steps>
  </Tab>
</Tabs>