> ## Documentation Index
> Fetch the complete documentation index at: https://help.gorelo.io/llms.txt
> Use this file to discover all available pages before exploring further.

# What is Gorelo Agent

> The Gorelo Agent is the lightweight RMM software you install on Windows and macOS assets for monitoring, scripting, alerting, and policy enforcement.

## Network requirements

Gorelo Agent connects to Gorelo's cloud over outbound HTTPS/WebSocket connections. No inbound firewall rules are required because the Agent always starts the connection.

If your network uses a restrictive outbound firewall or proxy, allow the following:

| Purpose                                | Domain                                                                          | Region  | Port / Protocol     | Status                                              |
| -------------------------------------- | ------------------------------------------------------------------------------- | ------- | ------------------- | --------------------------------------------------- |
| Agent install / enrollment             | `gw.usw.gorelo.tech`                                                            | US West | 443 (HTTPS)         | ✅ Confirmed                                         |
| Agent install / enrollment             | `gw.aue.gorelo.tech` *(pattern-inferred)*                                       | AU East | 443 (HTTPS)         | ⚠️ Needs confirmation                               |
| Agent ongoing connectivity (WebSocket) | *Unconfirmed — may reuse `gw.<region>.gorelo.tech` or use a separate subdomain* | —       | 443 (WSS, expected) | ⚠️ Needs confirmation                               |
| Remote control (Gorelo Connect)        | `connect.usw.gorelo.tech` (`172.179.240.232`)                                   | US West | —                   | ✅ Already documented (`install-gorelo-connect.mdx`) |
| Remote control (Gorelo Connect)        | `connect.aue.gorelo.tech` (`20.5.234.185`)                                      | AU East | —                   | ✅ Already documented (`install-gorelo-connect.mdx`) |

<Tip>
  As with Gorelo Connect, use domain names rather than IP addresses when configuring firewall rules, as the underlying IPs can change.
</Tip>

***
