What is Gorelo

Learn Gorelo key features for Remote Management, Billing and Ticketing.

Written By Julia March

Gorelo is a one-in-all platform that provides IT management tools, including:

Gorelo integrates common MSP and management tools while providing an API and scripting features to automate repetitive work, from ticket sentiment analysis to reply generation.

One of the key features is Gorelo Connect, a built-in remote control and file explorer that allows technicians to remotely access and manage remote machines seamlessly.

Get started

To get started with Gorelo, follow the instructions from the onboarding wizard when you log out.

To launch the onboarding wizard at any time:

  1. Go to the lateral menu.

  2. Click the red flag icon.

Next Steps

Once you have finished your initial set up, head to the Gorelo key features to track your devices and manage your alerts and tickets.