Search

Written By Mikel from Gorelo

Last updated 3 months ago

Search is extremely accurate and powerful in Gorelo β€” and can be used in a few different ways. To access Search, navigate to the top-tight corner and click on the magnifying glass:

Quick Search

The default search option is Quick Search β€” this will search across many areas of Gorelo: Tickets, Assets, Clients, Contacts, Invoices and Documents.

To keep things quick, we only search ticket numbers and titles here.

Deep Search

To search within ticket comments and time entries, you will need to switch to the Tickets tab.

Shortcuts

Quick shortcuts appear on the right-side of each search result and can be a great way to skip a few clicks:

  • Assets β€”> CLI and Remote Connection

  • Clients β€”> Tickets, Assets, Contacts, Invoices, Contracts and Docs

  • Contacts β€”> Client and Tickets

Show All Tickets

This is a great way to show all tickets chronologically β€” click the β€˜Show All Tickets’ button up the top-right. You can also apply a Client Focus and date range to narrow things down.