Creates an approval on a ticket
Creates an approval on a ticket. Every listed contact starts Pending. The approval is created empty — post into it afterwards with the comments endpoint, using the returned Id as conversationId and conversationType 4, which is also what sends the approvers their confirmation email.
Autorisations
Your Gorelo API key. See Generate API key. If your data is hosted in Australia, click the base URL at the top of this page and select https://api.aue.gorelo.io.
Paramètres de chemin
Ticket identifier.
Corps
Approval details.
Short label for the approval.
1Identifiers of the contacts asked to approve. At least one is required. Every id must be Active, belong to this ticket's client (any client when the ticket has none) and carry a contact tag marked as an approver — the same restriction the app's own approver picker applies.
When true, the public comments already on the ticket's main thread are attached the first time a comment is posted into this approval. Matches the in-app checkbox ("Attach all Public comments to this Approval").
Réponse
OK
100, 101, 102, 103, 200, 201, 202, 203, 204, 205, 206, 207, 208, 226, 300, 301, 302, 303, 304, 305, 306, 307, 308, 400, 401, 402, 403, 404, 405, 406, 407, 408, 409, 410, 411, 412, 413, 414, 415, 416, 417, 421, 422, 423, 424, 426, 428, 429, 431, 451, 500, 501, 502, 503, 504, 505, 506, 507, 508, 510, 511 null