Alerts

Changes an alert's status: dismisses it, restores it to New, or links it to a ticket.

StatusId is required: 1 New, 2 Dismissed or 3 Ticketed. Ticketed needs a TicketId - an open ticket of this account, of the alert’s client when it has one - and links the alert to it, as creating a ticket from an alert does in the app; the alert’s TicketId then reads that ticket. TicketId is refused with any other status.

As in the app, the change applies to the alert’s whole stack - the repeats grouped with it in the alert list: dismissing or ticketing moves every New alert in the stack, and restoring to New moves every Dismissed one back. A New alert can be dismissed or ticketed and a Dismissed alert restored; any other change - a Ticketed alert to any status or another ticket, or a Dismissed alert to Ticketed - is a 409. Sending the status (and ticket) the alert already has is a no-op rather than an error. A dismissal is reported on the alert as DismissedOn and DismissedBy.

PATCH

alerts

{alertId}

Changes an alert's status: dismisses it, restores it to New, or links it to a ticket.

curl --request PATCH \
  --url https://api.usw.gorelo.io/v1/alerts/{alertId} \
  --header 'Content-Type: application/json-patch+json' \
  --header 'X-API-Key: <api-key>' \
  --data '
{
  "StatusId": 2,
  "TicketId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
'

import requests

url = "https://api.usw.gorelo.io/v1/alerts/{alertId}"

payload = {
    "StatusId": 2,
    "TicketId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
headers = {
    "X-API-Key": "<api-key>",
    "Content-Type": "application/json-patch+json"
}

response = requests.patch(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PATCH',
  headers: {'X-API-Key': '<api-key>', 'Content-Type': 'application/json-patch+json'},
  body: JSON.stringify({StatusId: 2, TicketId: '3c90c3cc-0d44-4b50-8888-8dd25736052a'})
};

fetch('https://api.usw.gorelo.io/v1/alerts/{alertId}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.usw.gorelo.io/v1/alerts/{alertId}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "PATCH",
  CURLOPT_POSTFIELDS => json_encode([
    'StatusId' => 2,
    'TicketId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a'
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json-patch+json",
    "X-API-Key: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.usw.gorelo.io/v1/alerts/{alertId}"

	payload := strings.NewReader("{\n  \"StatusId\": 2,\n  \"TicketId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("X-API-Key", "<api-key>")
	req.Header.Add("Content-Type", "application/json-patch+json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.patch("https://api.usw.gorelo.io/v1/alerts/{alertId}")
  .header("X-API-Key", "<api-key>")
  .header("Content-Type", "application/json-patch+json")
  .body("{\n  \"StatusId\": 2,\n  \"TicketId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.usw.gorelo.io/v1/alerts/{alertId}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["X-API-Key"] = '<api-key>'
request["Content-Type"] = 'application/json-patch+json'
request.body = "{\n  \"StatusId\": 2,\n  \"TicketId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n}"

response = http.request(request)
puts response.read_body

{
  "StatusCode": 100,
  "IsSuccess": true,
  "Data": {
    "Id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
  },
  "DataContext": null,
  "Notifications": [
    {
      "Code": "070101",
      "Message": "<string>",
      "PropertyName": "<string>",
      "ActionHint": "<string>",
      "DocUrl": "<string>"
    }
  ]
}

{
  "StatusCode": 100,
  "IsSuccess": true,
  "Data": null,
  "DataContext": {
    "TraceId": "<string>"
  },
  "Notifications": [
    {
      "Code": "070101",
      "Message": "<string>",
      "PropertyName": "<string>",
      "ActionHint": "<string>",
      "DocUrl": "<string>"
    }
  ]
}

{
  "StatusCode": 100,
  "IsSuccess": true,
  "Data": null,
  "DataContext": {
    "TraceId": "<string>"
  },
  "Notifications": [
    {
      "Code": "070101",
      "Message": "<string>",
      "PropertyName": "<string>",
      "ActionHint": "<string>",
      "DocUrl": "<string>"
    }
  ]
}

{
  "StatusCode": 100,
  "IsSuccess": true,
  "Data": null,
  "DataContext": {
    "TraceId": "<string>"
  },
  "Notifications": [
    {
      "Code": "070101",
      "Message": "<string>",
      "PropertyName": "<string>",
      "ActionHint": "<string>",
      "DocUrl": "<string>"
    }
  ]
}

{
  "StatusCode": 100,
  "IsSuccess": true,
  "Data": null,
  "DataContext": {
    "TraceId": "<string>"
  },
  "Notifications": [
    {
      "Code": "070101",
      "Message": "<string>",
      "PropertyName": "<string>",
      "ActionHint": "<string>",
      "DocUrl": "<string>"
    }
  ]
}

{
  "StatusCode": 100,
  "IsSuccess": true,
  "Data": null,
  "DataContext": {
    "TraceId": "<string>"
  },
  "Notifications": [
    {
      "Code": "070101",
      "Message": "<string>",
      "PropertyName": "<string>",
      "ActionHint": "<string>",
      "DocUrl": "<string>"
    }
  ]
}

Authorizations

X-API-Key

string

header

required

Your Gorelo API key. See Generate API key. If your data is hosted in Australia, click the base URL at the top of this page and select https://api.aue.gorelo.io.

Path Parameters

alertId

string<uuid>

required

Alert to change.

Body

The status to set, and the ticket for Ticketed.

Request body for changing one alert's status.

StatusId

integer<int32> | null

The status to set: 1 New, 2 Dismissed or 3 Ticketed. Required. Ticketed links the alert to the ticket in TicketId. As in the app, the change applies to the alert's whole stack (its repeats): Dismissed and Ticketed move every New alert in it, New moves every Dismissed one back. A New alert can be dismissed or ticketed and a Dismissed one set back to New; any other change, including moving a Ticketed alert, is a 409.

Example:

2

TicketId

string<uuid> | null

The ticket to link the alert to, an id from GET /v1/tickets. Required with StatusId 3 and accepted with nothing else. The ticket must be an open ticket of this account (not deleted), and of the alert's client when the alert has one.

Response

StatusCode

enum<integer>

Available options:

100,

101,

102,

103,

200,

201,

202,

203,

204,

205,

206,

207,

208,

226,

300,

301,

302,

303,

304,

305,

306,

307,

308,

400,

401,

402,

403,

404,

405,

406,

407,

408,

409,

410,

411,

412,

413,

414,

415,

416,

417,

421,

422,

423,

424,

426,

428,

429,

431,

451,

500,

501,

502,

503,

504,

505,

506,

507,

508,

510,

511

IsSuccess

boolean

Data

object

The identifier of the alert.

Show child attributes

DataContext

object | null

Example:

null

Notifications

object[]

Show child attributes

⌘I

Changes an alert's status: dismisses it, restores it to New, or links it to a ticket.

curl --request PATCH \
  --url https://api.usw.gorelo.io/v1/alerts/{alertId} \
  --header 'Content-Type: application/json-patch+json' \
  --header 'X-API-Key: <api-key>' \
  --data '
{
  "StatusId": 2,
  "TicketId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
'

import requests

url = "https://api.usw.gorelo.io/v1/alerts/{alertId}"

payload = {
    "StatusId": 2,
    "TicketId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
headers = {
    "X-API-Key": "<api-key>",
    "Content-Type": "application/json-patch+json"
}

response = requests.patch(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PATCH',
  headers: {'X-API-Key': '<api-key>', 'Content-Type': 'application/json-patch+json'},
  body: JSON.stringify({StatusId: 2, TicketId: '3c90c3cc-0d44-4b50-8888-8dd25736052a'})
};

fetch('https://api.usw.gorelo.io/v1/alerts/{alertId}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.usw.gorelo.io/v1/alerts/{alertId}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "PATCH",
  CURLOPT_POSTFIELDS => json_encode([
    'StatusId' => 2,
    'TicketId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a'
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json-patch+json",
    "X-API-Key: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.usw.gorelo.io/v1/alerts/{alertId}"

	payload := strings.NewReader("{\n  \"StatusId\": 2,\n  \"TicketId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("X-API-Key", "<api-key>")
	req.Header.Add("Content-Type", "application/json-patch+json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.patch("https://api.usw.gorelo.io/v1/alerts/{alertId}")
  .header("X-API-Key", "<api-key>")
  .header("Content-Type", "application/json-patch+json")
  .body("{\n  \"StatusId\": 2,\n  \"TicketId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.usw.gorelo.io/v1/alerts/{alertId}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["X-API-Key"] = '<api-key>'
request["Content-Type"] = 'application/json-patch+json'
request.body = "{\n  \"StatusId\": 2,\n  \"TicketId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n}"

response = http.request(request)
puts response.read_body

{
  "StatusCode": 100,
  "IsSuccess": true,
  "Data": {
    "Id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
  },
  "DataContext": null,
  "Notifications": [
    {
      "Code": "070101",
      "Message": "<string>",
      "PropertyName": "<string>",
      "ActionHint": "<string>",
      "DocUrl": "<string>"
    }
  ]
}

{
  "StatusCode": 100,
  "IsSuccess": true,
  "Data": null,
  "DataContext": {
    "TraceId": "<string>"
  },
  "Notifications": [
    {
      "Code": "070101",
      "Message": "<string>",
      "PropertyName": "<string>",
      "ActionHint": "<string>",
      "DocUrl": "<string>"
    }
  ]
}

{
  "StatusCode": 100,
  "IsSuccess": true,
  "Data": null,
  "DataContext": {
    "TraceId": "<string>"
  },
  "Notifications": [
    {
      "Code": "070101",
      "Message": "<string>",
      "PropertyName": "<string>",
      "ActionHint": "<string>",
      "DocUrl": "<string>"
    }
  ]
}

{
  "StatusCode": 100,
  "IsSuccess": true,
  "Data": null,
  "DataContext": {
    "TraceId": "<string>"
  },
  "Notifications": [
    {
      "Code": "070101",
      "Message": "<string>",
      "PropertyName": "<string>",
      "ActionHint": "<string>",
      "DocUrl": "<string>"
    }
  ]
}

{
  "StatusCode": 100,
  "IsSuccess": true,
  "Data": null,
  "DataContext": {
    "TraceId": "<string>"
  },
  "Notifications": [
    {
      "Code": "070101",
      "Message": "<string>",
      "PropertyName": "<string>",
      "ActionHint": "<string>",
      "DocUrl": "<string>"
    }
  ]
}

{
  "StatusCode": 100,
  "IsSuccess": true,
  "Data": null,
  "DataContext": {
    "TraceId": "<string>"
  },
  "Notifications": [
    {
      "Code": "070101",
      "Message": "<string>",
      "PropertyName": "<string>",
      "ActionHint": "<string>",
      "DocUrl": "<string>"
    }
  ]
}