- The Gorelo Agent: essential software for asset management and monitoring.
- Gorelo Connect: a remote control and file explorer tool to remotely access the machines.
How to start remote management with Gorelo
There are two main steps to get started with remote management in Gorelo, in that order:- Deploy the Gorelo Agent to your clients’ devices to monitor their systems. When you deploy the Gorelo Agent, you automatically install Gorelo Connect on the computer you want to monitor. Learn how to deploy the Gorelo Agent here.
- Install Gorelo Connect on your technician’s computer to access the remote machines from it. Learn how to install Gorelo Connect on the technician’s side here.
Gorelo Agent vs. Gorelo Connect
The following table outlines the key differences between the Gorelo Agent and Gorelo Connect, two essential components of Gorelo’s remote management solution:| Feature | Gorelo Agent | Gorelo Connect |
|---|---|---|
| Monitoring | ✅ | ❌ |
| Remote access and control for technicians. | ❌ | ✅ |
| Installed on Technician Computer | ❌ | ✅ |
| Installed on Client Computer | ✅ | ✅ (installed alongside the Gorelo Agent) |
| Asset tracking | ✅ | ❌ |
| Client/location association | ✅ | ❌ |
| Screen sharing, remote control, file browsing | ❌ | ✅ |
| Deployment method | PowerShell or manual install (Windows/macOS). | Policies/ Connect button from the dashboard. |
| Relationship | Required for broader device management. | Works alongside the Gorelo Agent. |
Deploy the Gorelo Agent
Install the Gorelo Agent on your clients’ devices to monitor their systems.
Install Gorelo Connect
Install Gorelo Connect on your technician’s computer to remotely access and control your clients’ machines.
Remote management features
Once you’ve connected the devices to Gorelo with the Agent and Gorelo Connect, you’re ready to explore the remote management features that Gorelo provides.Uptime
Monitor the availability and performance of your devices.
Scripts
Write and test scripts to automate tasks.
Policies
Distribute checks, plugins, and scripts to assets based on asset tags.
Assets
Group and manage your assets using tags.