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Documentation Index

Fetch the complete documentation index at: https://help.gorelo.io/llms.txt

Use this file to discover all available pages before exploring further.

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Requirements

To successfully install Gorelo Connect on your machine, you need:
  1. An active Gorelo subscription.
  2. Gorelo Connect installed on the assets you want to monitor.
With these requirements in place, you can install Gorelo Connect on your machine and start monitoring your assets remotely.

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Install Gorelo Connect (technician side)

  1. On an asset with the Gorelo Connect plugin, click the ‘Connect’ button.
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  1. You will see a small banner appear, click ‘Download’
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  2. Install GoreloLauncher.exe (there will be two UAC prompts — one for Gorelo Launcher and one for Gorelo Connect)
  3. Click the ‘Connect’ button again
  4. Always allow the protocol handler to open gorelolauncher links
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  5. You’ll then see the Launcher appear — followed quickly by the Gorelo Connect window
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Reinstall Gorelo Connect on an asset

  1. On an asset with the Gorelo Connect plugin, click the Policy section
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  2. On the Gorelo Connect plugin, click the ‘heart’ icon to check health
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  3. Then click the reinstall button when it appears.

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Manually add Gorelo Connect to a policy

  1. Navigate to Policies from the menu
  2. Select an existing Policy
  3. Hover over the ‘Add’ button up the top-right and then select ‘Plugin’
  4. Select ‘Gorelo Connect’ from the list
  5. Click ‘Save’
  6. Distribute the policy
Dedicated IP addressesSeattle: 172.179.240.232 connect.usw.gorelo.techSydney: 20.5.234.185 connect.aue.gorelo.tech
Add both of these to your Tooling Allowlist in Huntress for remote access during host isolation.

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Choose default remote control tool

Gorelo allows you to choose between the built-in tool or ScreenConnect as your default — all of the primary remote control buttons will then be bound to this selection.
  1. Navigate to Settings → Assets → Settings
  2. Toggle between Gorelo Connect or Screenconnect
  3. Click ‘Update’
Screenconnect requires a third-party subscription and is not included with Gorelo.