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Gorelo Connect is our built-in remote control and file explorer tool. By default, the Gorelo Connect plugin is distributed via the Base Workstation and Base Server policy. If the Gorelo Connect plugin is present and enabled on an asset, it will appear in a few places:
  • Asset Detail: The ‘Connect’ button will appear in the top-right corner of the Asset Detail page
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  • Ticket Detail: The Remote Control and File Explorer button will appear on the Ticket Detail page when an asset has been added
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  • Search: The Remote Control and File Explorer button will appear in search
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  • Alerts: The Remote Control and File Explorer button will appear on the Alerts list
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