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The Gorelo agent can be installed via a PowerShell command (recommended) or via a manual executable. If using a client-specific installer, it will automatically associate with the specified client/location. If using the generic installer, it will be ready for adoption. We only support Operating Systems that are currently supported by the vendor themselves (Microsoft/Apple).

Install the Generic Windows Agent via PowerShell

  1. Navigate to the Assets List in the main menu
  2. Hover over the ‘+Assets’ button in the top-right and click ‘Agent Asset
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  3. Click ‘Request Agent’ in the popup
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  4. Copy the PowerShell command, paste into PowerShell on the target computer and press Enter
  5. Click the ‘Adopt’ button in the Client/Location column once the agent asset appears in the asset list (this can take a few minutes to appear based on internet bandwidth)
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  6. Select the correct Client/Location and click ‘Save’ to Adopt
An elevated session is required for agent install.
For Windows, run PowerShell as administrator
For macOS, use ‘sudo su’ (if required)
For troubleshooting, see the ‘Gorelo agent won’t install’ article.