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POST
Creates a side conversation on a ticket

Authorizations

X-API-Key
string
header
required

Your Gorelo API key. See Generate API key. If your data is hosted in Australia, click the base URL at the top of this page and select https://api.aue.gorelo.io.

Path Parameters

ticketId
string<uuid>
required

Ticket identifier.

Body

Side conversation details.

Name
string
required

Short label for the side conversation. Maximum 250 characters.

Minimum string length: 1
Email
string<email>
required

Address this side conversation is directed to. Maximum 50 characters.

Minimum string length: 1
CcEmails
string[]

Addresses copied on this side conversation. Optional. Maximum 50 characters each.

AttachPublicConversation
boolean

When true, public comments already on the ticket's main thread are attached the first time a comment is posted into this side conversation.

Response

OK

StatusCode
enum<integer>
Available options:
100,
101,
102,
103,
200,
201,
202,
203,
204,
205,
206,
207,
208,
226,
300,
301,
302,
303,
304,
305,
306,
307,
308,
400,
401,
402,
403,
404,
405,
406,
407,
408,
409,
410,
411,
412,
413,
414,
415,
416,
417,
421,
422,
423,
424,
426,
428,
429,
431,
451,
500,
501,
502,
503,
504,
505,
506,
507,
508,
510,
511
IsSuccess
boolean
Data
object
DataContext
object | null
Example:

null

Notifications
object[]