Install software using a custom client field (Cove)

Written By Mikel from Gorelo

Custom client fields can be used in scripts to install software with client specific info (keys, tokens etc.).

In this example, we'll use Cove Backup by N-Able.

Step 1: Create the client custom field

  1. Navigate to Settings -> CRM-> Custom Fields

  2. Add custom field with the following details

    • Name: Cove Customer UID

    • Variable: CoverCustomerUID

Step 2: Populate the 'Cover Customer UID' for each client

  1. Navigate to a specific Client

  2. Click on Custom Fields

  3. Edit 'Cove Customer UID'

  4. Enter the Customer UID retrieved from Cove

Step 3: Create the script

  1. Navigate to Scripts

  2. Create a script with the following details:

    • Name: ➕Install-Cove

    • Content:

Example
# ===== Configuration Variables =====
$CUSTOMERUID = $gorelo:client.CoveCustomerUID
$PROFILEID = "All-in" # Default retention policy
$PRODUCT = "0" # Profile ID (use "0" for no profile or a specific profile ID)
$DOWNLOADPATH = "C:\Windows\Temp"
# ===================================

$startTime = Get-Date
$INSTALL = "$DOWNLOADPATH\bm#$CUSTOMERUID#$PROFILEID#.exe"

# Download installer
try {
    [Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12
    (New-Object System.Net.WebClient).DownloadFile("https://cdn.cloudbackup.management/maxdownloads/mxb-windows-x86_x64.exe", "$INSTALL")
} catch {
    Write-Output "ERROR: Failed to download installer - $_"
    exit 1
}

# Run installer
try {
    Start-Process -FilePath $INSTALL -ArgumentList "-product-name `"$PRODUCT`"" -Wait -NoNewWindow
    Start-Sleep -Seconds 5
} catch {
    Write-Output "ERROR: Installation failed - $_"
    exit 1
}

# Verify installation
$service = Get-Service -Name "Backup Service Controller" -ErrorAction SilentlyContinue
$process = Get-Process -Name "BackupFP" -ErrorAction SilentlyContinue

if ($service.Status -eq 'Running' -and $process) {
    Write-Output "SUCCESS: Backup Service Controller is running and BackupFP process is active."
    Write-Output "Installed for Customer UID: $CUSTOMERUID"
    $exitCode = 0
} else {
    Write-Output "WARNING: Backup Service Controller or BackupFP process is not running as expected."
    Write-Output "Customer UID: $CUSTOMERUID"
    
    # Check log for errors
    $logDirectory = "C:\ProgramData\mxb\Backup Manager\logs\ClientTool"
    if (Test-Path $logDirectory) {
        $latestLog = Get-ChildItem -Path $logDirectory -Filter "*.log" | Sort-Object LastWriteTime -Descending | Select-Object -First 1
        if ($latestLog) {
            $errorLines = Get-Content -Path $latestLog.FullName | Where-Object { $_ -match '\[E\]' } | Select-Object -Last 3
            if ($errorLines) {
                Write-Output "Recent errors from log:"
                $errorLines | ForEach-Object { Write-Output $_ }
            }
        }
    }
    $exitCode = 1
}

$endTime = Get-Date
Write-Output "Installation completed in $([math]::Round(($endTime - $startTime).TotalSeconds, 2)) seconds."
exit $exitCode