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Gorelo can check internet connections via ICMP and websites via HTTP to alert you when they’re offline. To create an uptime check:
  1. Navigate to Uptime from the main menu.
  2. Click +Uptime in the top right.
  3. Fill each required field:
    • Type: Pick from ICMP (ping), HTTP, or TCP
    • IP/URL: Specify the IP or URL you want to check
    • Client and Location: Associate the check with a Client and Location
    • Description: Give the check a description (optional)
    • Check Frequency: How often the check runs (in minutes)
    • Rechecks: How many times the recheck runs after initial failure but before it alerts (every 15 seconds)
    • Region: Where the check comes from. Options are Seattle, Sydney, UK, and Frankfurt.
    • ISP Connection Link: An external URL that works as a quick shortcut from the list and ticket detail (optional)
    • Tags: An easy way to categorize and group checks (optional)
  4. Click Add at the bottom.
Dedicated IP addresses
  • Seattle: 4.155.147.168
  • Sydney: 4.197.194.140
  • London: 52.151.97.9

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Choose a check type when ICMP is blocked

If the target router or firewall has “respond to ping” disabled, an ICMP check reports as offline even when the connection is up. Use one of these check types instead:
  • TCP: point the check at an IP or hostname reachable through the network, and a port that is open and listening (for example, a device or service behind the router).
  • HTTP: point the check at a public URL that returns a successful response.

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Automatically adopt agent asset via uptime

Gorelo can automatically adopt generic agent assets based on the WAN IP when they first check in. If this WAN IP is in Gorelo as an uptime check and Adopt Client Assets is toggled on, Gorelo automatically adopts these assets under the appropriate client/location.
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