How hourly rates work - Gorelo Documentation

Your labor rate for Time Entries is calculated by combining two factors:

A base hourly rate determined by your Billing Role (such as Technician, Senior Consultant, etc.)
A rate multiplier based on the Work Type being performed (for example, emergency work might have a higher multiplier than routine support)

Your final labor rate = Base hourly rate (Billing Role) × Multiplier (Work Type). For example, if a Technician (Billing Role: $100/hour) performs emergency work (Work Type multiplier: 1.5×), the final labor rate would be $150/hour.

Set a labor rateConfigure labor rates in Gorelo by setting a base hourly rate for each Billing Role and a multiplier for each Work Type to bill accurately for every ticket.

⌘I