Your labor rate for Time Entries is calculated by combining two factors:
A base hourly rate determined by your Billing Role (such as Technician, Senior Consultant, etc.)
A rate multiplier based on the Work Type being performed (for example, emergency work might have a higher multiplier than routine support)
Your final labor rate = Base hourly rate (Billing Role) × Multiplier (Work Type)For example, if a Technician (Billing Role: $100/hour) performs emergency work (Work Type multiplier: 1.5×), the final labor rate would be $150/hour.