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Overview
Install the monitoring tools
Gorelo Agent
Gorelo Connect
What Is Gorelo Connect
Install Gorelo Connect (Remote Control)
Install the Gorelo Connect Plugin
Uninstall Gorelo Connect
Troubleshooting
Gorelo Connect shows a black screen on Windows (tech side)
Malwarebytes ThreatDown blocks Gorelo Connect
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Uptime
Scripts
Policies
Assets
How-to guides
Script examples
Other ways to deploy the Gorelo agent
Display an icon in the Windows system tray
Perform automatic updates with Windows Patch Management plugin
Troubleshooting
Antivirus tab shows old entries
Could not create SSL/TLS secure channel
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Troubleshooting
Gorelo Connect shows a black screen on Windows (tech side)
Get Started
Service Delivery
Remote Management
Billing
Integrations
API
Get Started
Service Delivery
Remote Management
Billing
Integrations
API
Troubleshooting
Gorelo Connect shows a black screen on Windows (tech side)
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Problem
Gorelo Connect launches into a black screen on Windows.
Solution
This can be due to PowerToys FancyZones.
Add ‘GoreloConnect.exe’ to the application exclusions in FancyZones.
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