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Gorelo Mobile is the Gorelo app for your phone. It is built for conversations that can’t wait, so you can reply to clients and act on alerts when you are on-site, traveling, or away from your desk. Download Gorelo Mobile, then sign in with your Gorelo account:

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What you can do in Gorelo Mobile

  • Tickets: View, reply to, and update tickets.
  • Alerts: Review alerts from your monitored assets.
  • Notifications: Get push notifications for the events you subscribe to. See Set up notifications.
  • Search: Find tickets by keyword.
  • Assets: Look up a device and view its details, using the same views as the web app.
Gorelo adds new areas to the mobile app regularly, including clients, contacts, projects, and documents.

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Choose your default comment type

On the web app, new comments on a ticket default to Private. In Gorelo Mobile, you can change your default so new comments start as Public, which helps if you mostly reply to clients from your phone.

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FAQ

Clear the Gorelo app cache: in the web app, open your profile menu and select the clear cache option. If a saved view still shows no assets on mobile, try another view, then contact support from ? > Contact us in the web app.

Set up notifications

Choose which events notify you.

What are assets

Learn how Gorelo tracks your devices.