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Documentation Index

Fetch the complete documentation index at: https://help.gorelo.io/llms.txt

Use this file to discover all available pages before exploring further.

A dedicated Spam view to manage suspicious emails before they reach your ticket queue. The Spam view can be accessed via the Ticket List → Spam (above the ‘Create a View’ button)
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The system intercepts potential spam emails and holds them for review, displaying:
  • Time Received
  • Subject
  • Sender
  • Spam Score
  • Recipient
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Each intercepted email offers two actions:
  • Create Ticket: Converts legitimate emails to tickets
  • Delete: Removes the unwanted email (cannot be undone)
Currently, Gorelo’s filtering thresholds are extremely conservative to minimize false positives. Protection levels will increase with additional email volume and as patterns emerge.